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An agent can search and retrieve messages, events, contacts, and task lists, then send mail, create events, create contacts, and manage folders or tasks through the connected account.

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What it does

When Outlook is enabled on an agent, the agent can perform Outlook actions as part of its reasoning. You ask a question or give it a task, and the agent decides when and how to use your Outlook account on your behalf.

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Prerequisites

You must have an active Outlook connection in your workspace before enabling this tool. If no active connection exists, the toggle is disabled.
  1. Go to Integrations for your workspace.
  2. Find Outlook in the integrations grid.
  3. Click Connect and complete the sign-in flow.
  4. Return to your agent and enable the tool.

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Adding the tool to an agent

  1. Open an agent in the editor.
  2. Click the button with the tooltip Add MCP Tool or Sub Agent.
  3. In MCP Tools, click Outlook. The Outlook node appears on the canvas.
  4. Click the node to open the Settings panel on the right.
  5. In the Authentication field, select the connected Outlook account the agent should use.
  6. If no active connection is found, the settings panel shows a warning with a link to Integrations to connect first.

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Use cases

  • Follow up on a lead email
  • Schedule a meeting
  • Organize incoming mail

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Notes

  • The agent uses your connected Outlook account to perform actions.
  • This tool counts as 1 credit per action the agent performs.
  • The sign-in screen may show third-party authorization branding.
See also: Integrations, Creating and Configuring