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Use Switch account when your email belongs to more than one Fetch Hive account. This changes the account context for the dashboard, including billing, workspaces, team members, prompts, workflows, agents, logs, and settings.

How do I switch accounts?

Open the avatar menu in the top bar. Click Switch account. Choose the account you want to use. Fetch Hive refreshes your dashboard context and opens that account’s primary workspace. Owners and admins can see all workspaces in the account. Members see only workspaces where their workspace permission is enabled. If the selected account has no accessible workspace, Fetch Hive returns you to the workspace landing page.

How do I create my own account?

Open the avatar menu in the top bar. If you do not already own any account, click Create new account. Fetch Hive creates your first owned account for your existing user, switches you to that account, and opens onboarding so you can name the workspace and finish setup. If you first joined Fetch Hive through an invitation, accepting the invitation only adds you to the invited account. It does not automatically create a personal account for the same email. Once you own an account, use Switch account instead of creating more accounts.

What changes when I switch accounts?

Account switching changes which account the dashboard sends with authenticated requests. After switching, the current account controls:
  • Which workspaces you can open
  • Which team members and invitations you can manage
  • Which billing plan, limits, and usage apply
  • Which account-level assets, integrations, logs, prompts, workflows, and agents are visible
Workspace switching is still separate. First choose the account, then choose a workspace inside that account. Selected account mode and staff impersonation mode are separate. Fetch Hive sends only one account-context header on authenticated requests. Search, logs, integrations, prompts, workflows, agents, templates, and workspace settings follow the same workspace access rules. Owners and admins can search or manage every workspace in the selected account. Members only receive results from workspaces where their permission is enabled, including exact request lookups.

What if I no longer have access?

If your access to a saved account or workspace is removed or disabled, Fetch Hive clears the saved account choice and returns to your default account the next time your session refreshes. See also: Workspace settings, Team members, and Billing