Billing

Use Billing when you need to review your Fetch Hive plan, check credits, confirm upcoming billing dates, or look up past invoices. This page also shows cancellation state and the current account deletion support path. Only account owners and admins can open Billing. Members do not see this page in Settings.

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Overview

The billing page centers on your active subscription, usage, and invoices. Depending on the state of your account, it can also show trial information, scheduled cancellation or downgrade messaging, and a way to reactivate a pending cancellation. This page is best for reviewing billing status. It is not the place to manage provider credentials for personal model usage.

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How do I review my plan and credit usage?

Open Settings in the sidebar, then click Billing. Review the subscription card to see your current plan, included credits, and the next billing or cancellation date shown on the page. If a promotion code discount applies, the next bill amount reflects the current Stripe billing preview. Check the credit usage section to understand how much of the current credit allocation you have already used. In logs and analytics, Fetch Hive shows the platform portion as Estimated task credit cost. That estimate is based on your included plan tasks or purchased top-up tasks and is separate from hosted LLM wallet charges. If the workspace is in a trial state, the page also shows trial-specific plan details.

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How do I cancel or reactivate a plan?

If your plan can be cancelled from the current state, use Cancel plan from the billing page. Enter a cancellation reason if you want to include one, then confirm the action. If the page later shows a pending cancellation state, use Reactivate to keep the subscription active. Fetch Hive also surfaces alert banners when a downgrade or cancellation has already been scheduled.

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How do I review invoices?

Scroll to Invoices on the billing page. Use the table to review invoice date, type, status, and amount. If a row includes a PDF link, open it from the same table when you need the invoice document itself.

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How do I delete my account?

Open the Delete Account flow from the billing page if you need to close the account entirely. You are required to contact tom@fetchhive.com for an account deletion follow-up. If account deletion has already been scheduled, the page can also show that state. See also: API keys and Security