> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fetchhive.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cost Tracking

> How Live Chat messages are billed for signed-in accounts, and how guest chat usage is limited under fair use

Live Chat usage is billed differently depending on whether you are signed in or using the guest (logged-out) experience.

## Signed-in accounts

When you are logged in, each message run is charged to your Fetch Hive account under the **selected workspace**. Billing follows the same hosted vs personal rules as the rest of Fetch Hive.

### Task credits

Every Live Chat turn that runs a model or agent records **platform task credits** (for example, 1 task for a standard AI model or agent call). Tool calls that complete during the turn can add their own task costs.

See [Task costs](../resources/task-costs) for the full service table.

### Hosted models (LLM wallet)

If the model or agent uses **Hosted** charge type, Fetch Hive pays the provider on your behalf. In addition to task credits, provider usage is deducted from your account's **hosted LLM wallet** (with the standard hosted markup).

If the wallet is empty, the run fails with insufficient hosted LLM credits until you add credits or switch to a personal key where supported.

### Personal API keys

If the model or agent uses **Personal** charge type with a connected provider key:

* The **provider bills your API key** directly for model usage.
* Fetch Hive still records the usual **platform task credits**.
* Hosted LLM wallet balance is **not** used for that model usage.

Connect provider credentials under workspace [Integrations](../workspace/integrations). See [Use your own API Key](../workspace/llm-providers) for charge-type setup.

### Where to review usage

* Workspace **Billing** and **Analytics** in the Fetch Hive dashboard
* **Logs** for agents (and related run detail) under the workspace that ran the chat — see [Agent logs](../agents/logs) and [Credit Usage](../monitoring/credit-usage)

## Guest chat

Live Chat also offers a **guest** experience so people can try the product without signing up. Guest chat is intentionally limited and covered by Fetch Hive's **fair usage** policy.

Guests can expect:

| Limit                               | What it means                                                                                                                    |
| ----------------------------------- | -------------------------------------------------------------------------------------------------------------------------------- |
| **Limited tools**                   | Most tools are shown for discovery but require sign-in to use. Only a small set of guest-allowed tools can run while logged out. |
| **Limited models**                  | Guest mode allows GPT 5.4 Nano only — other hosted models and saved agents require sign-in.                                      |
| **Limited usage**                   | Daily caps apply per session, device, and IP. Hitting a cap prompts you to create an account to continue.                        |
| **Ephemeral chats**                 | Guest conversations are not saved to an account. Starting a new chat discards the prior thread on the client.                    |
| **No attachments / gated features** | Uploads and other signed-in features require an account.                                                                         |

Guest usage is funded by Fetch Hive (not your personal wallet). Fair usage caps exist so demo traffic stays available for everyone. Abuse, automated scraping, or sustained high-volume guest use may be rate-limited or temporarily disabled; when guest chat is unavailable, the app asks you to sign up.

Create a free account to save conversations, unlock the full model and tool set, and use your own workspace credits / personal API keys.

## Related

* [Live Chat overview](./overview)
* [Workspaces](./workspaces)
* [Available tools](./tools)
* [Task costs](../resources/task-costs)
* [Billing](../workspace/billing)
* [Use your own API Key](../workspace/llm-providers)