> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fetchhive.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pipedrive

> Give an agent access to your connected Pipedrive account so it can manage persons, organizations, deals, leads, and pipeline activity

Pipedrive gives your agent access to your connected CRM. The agent can search and update persons and organizations, explore deals and leads, log activities and notes, and retrieve pipeline information while it responds to chat messages or completes tasks.

## What it does

When Pipedrive is enabled on an agent, the agent can automatically perform CRM actions as part of its reasoning process. You ask a question or give it a task — the agent decides when and how to use your Pipedrive account on your behalf.

## Prerequisites

You must have an active Pipedrive connection in your workspace before enabling this tool. If no active connection exists, the toggle is disabled.

1. Go to **Integrations** for your workspace.
2. Find **Pipedrive** in the integrations grid.
3. Click **Connect** and complete the OAuth flow.
4. Return to your agent and enable the tool.

## Adding the tool to an agent

1. Open an agent in the editor.
2. Click the button with the tooltip **Add MCP Tool or Sub Agent**.
3. In **MCP Tools**, click **Pipedrive**. The Pipedrive node appears on the canvas.
4. Click the node to open the **Settings** panel on the right.
5. In the **Authentication** field, select the connected Pipedrive account the agent should use.
6. If no active connection is found, the settings panel shows a warning with a link to **Integrations** to connect first.

## Use cases

* Look up deal status and summarize pipeline activity for a sales rep.
* Create or update a person after a lead form submission in chat.
* Search organizations and draft outreach based on CRM context.
* Log a note or activity after a workflow completes.

## Notes

* The agent uses your connected Pipedrive account to perform actions. Make sure the OAuth connection has the scopes your workflows need.
* Pipedrive is not available when the agent model provider is Google/Gemini.
* This tool counts as 1 credit per action the agent performs.
* OAuth may show third-party authorization branding during the connect flow.

See also: [Integrations](../../workspace/integrations), [Creating and Configuring](../creating-and-configuring)